Privacy Policy

Who are we?

Frankie Adamson, trading as Hounds of Hong Kong (“we”, “us”, “our”).

This policy (“Privacy Policy”) fully explains how information provided to us by website users and customers (“you” or “your”) is collected and managed. The wording of this policy should be clear, legible and manageable to allow you to fully understand what you are agreeing to when you use our online services.

Amendments to the privacy policy may be made from time to time, so please check to ensure you are reading the latest version. This policy is effective from April 24th 2022.

This policy explains:

  1. Why your privacy is valued

  2. The information we collect and how it is collected

  3. What the information we collect is used for

  4. How we store the information received

  5. Who is responsible for the safety of your information and who has access to this information.

Why your privacy is valued

Privacy is of the utmost importance to us, and we fully respect yours. Information provided to use is only done so on a need-to-know basis and your personal information is never used for any other reason than those specified in this policy.

The information we collect and how it is collected

‘Hounds of Hong Kong’ collects certain types of personal data, including your name, contact information (e.g. phone number, email address, home address), along with any other information you choose to provide to us via the contact form, when corresponding by email, telephone call or in person. 

Cookies are small text files which ask permission of users to be placed on your device’s hard drive. Should users agree to the use of cookies, they are used for the purpose of analysing web traffic and to improve your web browsing experience. 

‘Hounds of Hong Kong’ use cookies to see which pages are visited and interacted with. This information is used for the purpose of analysing web traffic and to provide insights for the improvement of the website via our host Squarespace. This data is only used for analytical purposes by ‘Hounds of Hong Kong’ to explain which pages of the website are beneficial or useful to users. Cookies do not provide ‘Hounds of Hong Kong’ with access to users’ devices or any personal information about users. 

Users may choose to accept or decline cookies. However, please note that if users choose to decline cookies there may be some limits in experiencing the website in its entirety.

What the information we collect is used for

Personal data will be used in order for us to perform our services for you, fulfil legal requirements and for legitimate interests, as described in this privacy policy:

  • To understand who the client is, what their needs and requirements are and how they can be contacted to arrange a photography session.

  • For personal record keeping such as a client database.

  • To contact clients for feedback on the service(s) provided. 

  • To share important documents with the client in order to perform our services, such as contracts, invoices and receipts.

  • For direct marketing purposes (i.e. potential future email promotions). You can opt out of this at any time by sending an email to sayhello@houndsofhongkong.com

Our website may contain links to third party websites or social media applications. Once the link to the third party website has been clicked, users are no longer protected by the ‘Hounds of Hong Kong’ Privacy Policy; therefore, we cannot be held responsible for any information users share with the third party website or app in question. Users are advised to exercise their own discretion before clicking any third party links.

‘Hounds of Hong Kong’ will not sell, distribute or lease your personal information to third parties without users’ permission or unless we are required to do so by law.

How we safely store the information received

‘Hounds of Hong Kong’ is committed to ensuring the security of your personal information. Any personal information disclosed through the ‘Contact Us’ form, via email or through any other written correspondence is stored electronically and password protected in an encrypted service to prevent unauthorised access or disclosure. Devices used by Hounds of Hong Kong to access this information are password protected, and have restricted access via fingerprint or face ID. 

Who is responsible for the safety of your information and who has access to this information

Frankie Adamson (trading as ‘Hounds of Hong Kong’) is the person responsible for the security of your information and is the only person with access to the platforms it is stored on. If you have any concerns surrounding which personal information is held about you, please send an email to sayhello@houndsofhongkong.com

Enquiries or complaints

If, at any time, you would like to:

  • Enquire about the policy, or have any further questions about the collection, protection or processing of your personal information.

  • Complain about how we collect, protect or process your personal information.

  • Enquire or make corrections to your personal information in our control or possession.

Please contact sayhello@houndsofhongkong.com via email outlining the specifics of your request.